4 Features to Look for When Choosing a Visitor Management System

4 Features to Look for When Choosing a Visitor Management System

4 Features to Look for When Choosing a Visitor Management System

When you operate a gated community, you have to take extra steps to ensure the security of your residents and offer state-of-the-art surveillance for your neighborhood. Visitor management is essential in giving residents peace of mind that their community is staying safe from any suspicious activity or behaviors. Residents pay high fees to ensure that they have these extra precautions in place when living in your communities, so you need to provide them with high-quality solutions to track visitors. These are a few essential features you need in your visitor management system.

Ability to Customize

Visitor management software must be able to meet many different needs depending on the organization and community it needs to serve. As a residential community, you may want features that allow your residents to access their visitors, enable them gate access, and also track the time spent inside the community. When you can customize the experience, you are able to offer your residents more features that meet the needs of your community.

Quality Reporting

Your software should also have the capacity to generate reports to residents and staff members can learn about the visitors on any given day. The more detailed the reporting, the more information you can track related to the visitors in your community. For example, you should be able to track data in real-time, apply filters to sort through relevant information, and understand any patterns of behavior related to your visitors.


The last thing you want to do is invest in visitor management software and then realize it does not have the capacity to handle your entire community. Ask about the capacity of the software to ensure that it has enough memory to scale to all of your needs. It should also work efficiently to handle, track, and report all of the visitor needs in any given day. For gated communities, you likely only have one or two entry points into the neighborhood, which will make it slightly easier to monitor and track this data.

Ability to Blacklist Visitors

Your visitor management software should also be able to blacklist certain visitors from entering the community. Be enabling these functions, you make it simple to keep trespassers and unwanted visitors out of the residential community and also keep your residents safe. Pen and paper tracking systems make it easy for those with bad intentions to get into the community, but a software system can provide more hurdles that make this difficult. When you blacklist visitors, this acts as another barrier to keep unwanted people on the outside and maintain safety in the neighborhood.

By looking for these qualities in your visitor management system, you can keep your residents safe and make visitor tracking simple each day. If you are looking for quality solutions to secure your gated community, contact Safehouse Systems to hear more today.

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